Walk in interviews for c3i health connections – Customer Service Associate/Technical Support

Walk-in for international Voice process – Customer service / Technical Support

Interview Timings: 1.30 PM to 5.30 PM (Monday to Friday)

NO Interviews on Saturday /Sunday

Support Type: International Voice Process (Customer Support/ Technical Support).
Kindly note candidates will be given required time to serve notice period

• Position: Analyst

• Transportation: Free Home Pick up and Drop

• Timings: Rotational & Night shift

• Location: Hyderabad

• Documents to Carry- 2 resumes, Original ID proof & Address proof, Xerox copies of your documents.

Contact Person: Krishna (write this name on your resume)

Contact Number: 04066252127

Mail ID: kthota@c3i-inc.com

Venue – C3i Support Service Pvt Ltd
2nd Floor | Orion Block | (VBIT) Ascendas IT Park | Hi-Tech City
Land Mark – Beside In Orbit mall

Job Requirements

*Customer Service & Technical Service Skills
*Knowledge on Microsoft Office Suite, Windows Operating Systems, and Internet applications
*Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
*Must have excellent Verbal and Written communication skills.
*Passion for customer service.
*Knowledge of basic computer skills.
*Flexibility to work in US shifts.
*Prior experience in international voice process will be a plus.

Job Summary

The Level I Help Desk Analyst is responsible for resolving incoming telephone requests for assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
The ideal candidate will be proactive, analytic, organized, very well communicative in English (both written and verbal), and has extensive experience in desktop, laptop, mobile and server support, and is able to determine the urgency and impact of a request.
Education Qualification:
Intermediate/ Diploma / Graduate in any discipline
0 to 3 years of experience (We are hiring Fresher’s for Customer Service/Technical Support Role)

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